RSA Melbourne: Responsible Service of Alcohol

RSA Melbourne
RSA Course
RSA Course Melbourne

Upcoming Courses in 2015

Book Online Now!

Course Date/Time Address Price
RSA - Melbourne Friday, 28 August
2:00pm - 6:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00
RSA - Melbourne Tuesday, 1 September
9:30am - 1:30pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00
RSA - Melbourne Tuesday, 1 September
2:30pm - 6:30pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00
RSA - Melbourne Wednesday, 2 September
10:00am - 2:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00
RSA - Melbourne Wednesday, 2 September
4:00pm - 8:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00

Responsible Service of Alcohol (RSA) Course Outline

RSA Melbourne

RSA course Melbourne costs $40.00 and includes VCGLR certificate. This certificate is required to gaining industry standard employment. Indeed it is the growing requirement of the workforce that better RSA course trained applicants apply for Melbourne waiter, bar and hospitality jobs. Cam Istiaque, Training Manager of RSA Melbourne was recently quoted in the Melbourne Herald Sun on the growing training implications of hospitality jobs, namely Responsible Service of Alcohol employment, RSA courses Melbourne.

Fast Facts

  • This course must be 4 hours in duration, including assessment, as specified by the VCGLR;
  • The maximum number of participants per class is 25;
  • The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol;
  • The RSA test is closed book.

Liquor Licensing Victoria

Hospitality Training Australia is accredited by the Director of Victorian Commission for Gambling and Liquor Regulations (VCGLR), to deliver the Responsible Serving of Alcohol workshops.

In accordance with VCGLR policy Hospitality Training Australia is required to post the succesfully completed RSA certificates, providing the participant achieves a result of 70 per cent or above.

Hospitality Training Australia is unable to pre print or issue certificates on the spot.

Certificates will be mailed to each successful participant within 2 business days of the attended course.

RSA Course Certificate

Each competent participant will receive a VCGLR accredited certificate in Responsible Service of Alcohol.

Book Online

To book the RSA Melbourne course you can:

Methods of Payment

Accepted methods of payment include Visa, Mastercard, American Express, Bankcard, Cheque, Cash and EFT-POS.

Registration can only be confirmed when full payment is received. No refunds are available within 7 days of the workshop. A substitute participant is welcome to attend if you cannot.

Hospitality Training Australia reserves the right to alter the program without notice.

 

Comments

I have received the

I have received the certificate yet. I studied on Saturday 22nd August Please recheck for me.
Thanks

*****Edit I have NOT

*****Edit I have NOT received the certificate yet. I studied on Saturday 22nd August Please recheck for me.
Thanks

I got RSA of NSW in this year

I got RSA of NSW in this year but I'm gonna go to Merboulne soon so do I have to take RSA of VIC again or can I use NSW RSA in Merboulne as well?

Hi my RSA expired 2 days ago

Hi my RSA expired 2 days ago & I stupidly didn't check the date properly thinking I had another week until it exipired, so can I still do refresher online or do I have to resit again ?? I did mine in melbourne. Cheers

Hi Just want to know if i can

Hi
Just want to know if i can do RSA and RSG certificates at the same time

Good Afternoon Cher, You can

Good Afternoon Cher,

You can complete the RSA and RSG course on the same day
We run both courses every Friday
RSA is from 9.30-1.30pm and the RSG is from 2.00-6.00pm

Kind Regards,

Did my RSA course last week.

Did my RSA course last week. Everything was top notch and our instructor was fantastic. Couldn't be happier. Thank you.

Hello If I did my RSA last

Hello If I did my RSA last year in WA but its a nationally recognised RSA do I need to do a Vic RSA or just a Vic refresher?
Thanks very much,
Violet.

Good Afternoon Violet, Please

Good Afternoon Violet,

Please contact the Victorian Commission for Gambling and Liquor Regulations on 1800 182 457

Warms Regards,

Hi, I was wondering if you

Hi, I was wondering if you have to be over the age of 18 to take the course? I am 17 and looking to do the course.
thanks (:

Good Afternoon, You can do

Good Afternoon,

You can do the Responsible Service of Alcohol course at 17. You need to be 18 years of age to serve alcohol

Kind Regards,

I completed my RSA in 2011

I completed my RSA in 2011 but it expired Dec 2013. When I tried to renew online prior to expiry date I was unable to as my 'cert number' was not recognised. Is it possible to still refresh online or do I have to redo the course??

Good Afternoon Samm, Please

Good Afternoon Samm,

Please contact the Victorian Commission for Gambling and Liquor Regulation on 1800 182 457 regarding your enquiry

I am trying to refresh my RSA

I am trying to refresh my RSA course which I did with you guys on the 10th of May 2012, however the website refuses to accept my certificate number. Is the number that begins with the RSA****...Could you please let me know how to refresh my certificate

Good Afternoon Elaine, Your

Good Afternoon Elaine,

Your certificate number is hop0124580

You will need to go to http://www.vcglr.vic.gov.au/ to refresh your course online

Hi, My brother and I are

Hi,

My brother and I are looking to purchase a cafe.

He does not have a RSA however has his 'Licencees First Step'.
However, I have my RSA and do not have LFS.

The question is, will my brother need a RSA for the transfer of the liquor license? Or will it be fine if I just have it. He will be the director of the business and I will be the manager.

Regards,
Andy

you will both need RSA AND

you will both need RSA AND First steps.

i just went through all this with the same thing a transfer

hi there. i just wondering

hi there. i just wondering about I got RSA certificate on 1 March 2011. But now I'm applying job in Hotel so they asked me for RSA but unfortunately it was expired so in this situation I need to refresher my new RSA or I need to take new course?

For the new course how long I need to take, the exam and practical or something like that. How long the result will release.

Best Regards
Michelle

you don't need to resist your

you don't need to resist your rsa you can do a refresher course. Mine expired and my work sent me to do a refresher course it was done online and took no time to complete

For the RSA course you have

For the RSA course you have mentioned about a test. Could give some info about that? Thanks.

I have completed RSA in 2008.

I have completed RSA in 2008. Since then i moved back overseas and i have never kept it up to date.

Should i retake the test or do the refresher?

Hi Osvaldo, Thank you for

Hi Osvaldo,

Thank you for your enquiry.

Yes you will need to obtain a new one.

Kind regards,

I have completed RSA in 2008.

I have completed RSA in 2008. Since then i moved back overseas?
Should i retake the test or do the refresher?

Hi Osvaldo, Thank you for

Hi Osvaldo,

Thank you for your enquiry.

Yes you will need to obtain a new one.

Kind Regards,

What is the link for doing a

What is the link for doing a refresher for my RSA?

Thank you for your time.

https://liquor.justice.vic.go

https://liquor.justice.vic.gov.au/rsa_refresher/

Can I please ask, how long do

Can I please ask, how long do RSA's last for and I have missed placed my how do I attain a copy?

Thank you

Hi there G, Thank you for

Hi there G,

Thank you for your enquiry.

RSAs are valid for 3 years and need to be refreshed online before the 3 year mark.

For another copy of your RSA please contact the Victorian Commission for Gambling and Liquor Regulation (VCGLR) on 1300 182 457

Warm regards,

Can someone please tell me

Can someone please tell me what the website is to do the refresher for my RSA?

Thank you

Hi there, Thank you for your

Hi there,

Thank you for your enquiry.

Please contact the Victorian Commission for Gambling and Liquor Regulation (VCGLR) 1300 182 457 for your RSA Refresher.

Warm regards,

12/9/2014 hi, I did my RSA

12/9/2014
hi,

I did my RSA with your company on this week and never received the certificate in the mail .
How can I do?
I need the certificate to work.
Thank u

Good morning Wan wing

Good morning Wan wing sam,

Thank you for your enquiry.

May we please confirm where you completed your course? (North Melbourne or Collins Street)?

Warm regards,

Hello, I did the RSA course

Hello,
I did the RSA course on Monday 1st at 112 Peel Street, and my name was spelt wrong. I was wondering if i could please be sent a reprint with my name spelt right?
It's meant to be 'Madeleine Sally Guscott'
The last 'e' was left off :(

Thankyou

Hi there Madeleine, Thank you

Hi there Madeleine,

Thank you for your enquiry.

Are you able to call us on 1300 659 557 so we can confirm your postal address and post you out another copy?

Warm regards,

I called on 1300 659 557 to

I called on 1300 659 557 to reschedule my RSA session but have not received the confirmation email. Please check and send me the confirmation of my reschedule. Thanks

Hi there. We have 2x

Hi there.

We have 2x participants booked in for Monday 8 December 2014 for 3pm to 7pm session - Level 6 250 Collins Street Melbourne VIC 3000

Warm regards,

Thanks a lot

Thanks a lot

Hi there, Thank you for your

Hi there,

Thank you for your enquiry.

Are you able to call us again so we can check?

Warm regards

Can you please help to check.

Can you please help to check. I can not speak on the phone right now. My booking number is 49779, i want to reschedule my RSA session to Monday 8/12 from 3 to 7pm. Thanks

Hello i completed the

Hello i completed the workshop last week on wednesday and i still havent gotten anything back ?

Good morning Maria, Thank you

Good morning Maria,

Thank you for your enquiry.

May we please confirm where you completed your course? (North Melbourne or Collins Street)?

Warm regards,

I completed mine at North

I completed mine at North melbourne last Wednesday and still no sign of it!

I will be moving to Adelaide

I will be moving to Adelaide next year and was wondering if this course will be recognized there.

I did my RSA and RCG on the

I did my RSA and RCG on the 11th and 12th of December 2013, is it possible to get a reprint?

Hi Kelsey, Thank you for your

Hi Kelsey,

Thank you for your enquiry.

May we please confirm where you did your courses? (Collins Street or North Melbourne)?

For RSA reprints, please contact the Victorian Commission for Gambling and Liquor Regulations (VGCLR) on 1300 182 457

Warm regards,

I did my course in Griffith,

I did my course in Griffith, NSW, 2680.

Thank you, I will let a team

Thank you,

I will let a team member in Sydney know.

Alternatively, please feel free to contact them on 02 9281 4111

Warm regards,

sorry, I meant to say a

sorry, I meant to say a reprint of my certificates

Hi I was just wondering what

Hi
I was just wondering what is the minimum age for entry for this course?
Thank you

Hi there, Thank you for your

Hi there,

Thank you for your enquiry.

No minimum age as such as this is a theory based course.

Warm regards,

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Trainer Profile

Raelene has had the joy of running every aspect of her successful 7 days a week fully licensed café that could seat 100 people, for 9yrs. Instructing staff, perfecting her cooking skills and learning...
Tracey’s role at HTA is to deliver short courses, certificate & diploma courses and onsites in both cookery & food & beverage. Tracey’s has enjoyed a hospitality career span ov...
Jonathan holds a TAE40110 Training & Assessment qualification and working with children certificate. He has over 5 years of Hospitality Management experience both in Australia and his native count...
John is a career chef who holds a TAA40104 Training & Assessment qualification and has over 16 years experience within the hospitality and catering industry. John's back round spands mostly in...
Mirco has enjoyed a hospitality career span over three decades. European trained, he has worked in international hotels and resorts both in Europe and Australia. He has held various positions in Food...

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