RSA Melbourne: Responsible Service of Alcohol

RSA Melbourne
RSA Course
RSA Course Melbourne

Upcoming Courses in 2014

Book Online Now!

Course Date/Time Address Price
RSA - Melbourne Saturday, 25 October
2:00pm - 6:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$35.00
RSA - Melbourne Monday, 27 October
9:00am - 1:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$35.00
RSA - Melbourne Monday, 27 October
3:00pm - 7:00pm
112 Peel Street
North Melbourne, VIC 3000
$35.00
RSA - Melbourne Monday, 27 October
4:00pm - 8:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$35.00
RSA - Melbourne Tuesday, 28 October
9:30am - 1:30pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$35.00

Responsible Service of Alcohol (RSA) Course Outline

RSA Melbourne

RSA course Melbourne costs $35.00 and includes VCGLR certificate. This certificate is required to gaining industry standard employment. Indeed it is the growing requirement of the workforce that better RSA course trained applicants apply for Melbourne waiter, bar and hospitality jobs. Cam Istiaque, Training Manager of RSA Melbourne was recently quoted in the Melbourne Herald Sun on the growing training implications of hospitality jobs, namely Responsible Service of Alcohol employment, RSA courses Melbourne.

Fast Facts

  • This course must be 4 hours in duration, including assessment, as specified by the VCGLR;
  • The maximum number of participants per class is 25;
  • The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol;
  • The RSA test is closed book.

Liquor Licensing Victoria

Hospitality Training Australia is accredited by the Director of Victorian Commission for Gambling and Liquor Regulations (VCGLR), to deliver the Responsible Serving of Alcohol workshops.

In accordance with VCGLR policy Hospitality Training Australia is required to post the succesfully completed RSA certificates, providing the participant achieves a result of 70 per cent or above.

Hospitality Training Australia is unable to pre print or issue certificates on the spot.

Certificates will be mailed to each successful participant within 2 business days of the attended course.

RSA Course Certificate

Each competent participant will receive a VCGLR accredited certificate in Responsible Service of Alcohol.

Book Online

To book the RSA Melbourne course you can:

Methods of Payment

Accepted methods of payment include Visa, Mastercard, American Express, Bankcard, Cheque, Cash and EFT-POS.

Registration can only be confirmed when full payment is received. No refunds are available within 7 days of the workshop. A substitute participant is welcome to attend if you cannot.

Hospitality Training Australia reserves the right to alter the program without notice.

 

Comments

Hi, I've just booked the

Hi,

I've just booked the course online. But I found that I booked it for the wrong day.
I would like to know if i can change the day or not?
thanks.

I am unable to book the RSA

I am unable to book the RSA course on 2/10/2014.
Please do let me know, as I am looking forward to attend it.

Good morning Tanmay, Thank

Good morning Tanmay,

Thank you for your inquiry.

We are fully booked for tonight's session.

Please feel free to keep an eye out on our websites for times and dates and to make a booking online.

Warm regards

Hello If i do not want my

Hello
If i do not want my certificate to be sent to my postal address, am I able to come and collect it ?

Hi there I'm currently in

Hi there

I'm currently in Perth moving to Melbourne and before i sit my RSA is there any sights you recommend where i can prep my self as the laws are different or do you go through this in the test? i did my current test on line so its slightly different to Perth.

Hi Simone, Thank you for your

Hi Simone,

Thank you for your enquiry.

All info will be covered during our 4 hour short course before the assessment. However, you are more than welcome to have a look at the Victorian Commission for Gambling and Liquor Regulation webpage for more information.

Warm regards

just wondering how old you

just wondering how old you have to be to get your RSA? and if im under 18 will i still be able use it once i have it?
thanks

Hi there. Thank you for your

Hi there.

Thank you for your inquiry.

As the RSA is theory based - you do not need to be 18 to sit this course. However you do need to be 18 to serve alcohol.

Warm regards,

Hi, I've made a booking for

Hi,
I've made a booking for Monday morning at 9am, but can no longer make that time.
How can I re-book for another time?

Hi Jarryd, Thank you for your

Hi Jarryd,

Thank you for your enquiry.

Please feel free to visit our website: http://www.hosptrain.vic.edu.au for times and dates that suit you best and to reschedule for another session.

Warm regards

Today was such a good

Today was such a good experience for the RSA course from the 9am session!
I highly recommend it for others thinking of doing this course!
Andrew taught me a lot!
Hope to study through your organisation again!
Thankyou very much!
Emma

Hello, I applied for the

Hello,
I applied for the course today for the RSA on the 2nd of August from 9-1.
I haven't received a receipt saying that this has gone through.
I'm not sure what to do either, if it has gone through would you be able to send me a receipt or an confirmation notifying me my application has gone through for this date as I am very stressed!
Emma Chamberlain

Hi Emma, Thank you for your

Hi Emma,

Thank you for your enquiry.

We have just spoken to someone who called up regarding this and is now all sorted.

Warm regards

Hello, I applied for the

Hello,
I applied for the course today for the RSA on the 2nd of August from 9-1.
I haven't received a receipt saying that this has gone through.
I'm not sure what to do either, if it has gone through would you be able to send me a receipt or an confirmation notifying me my application has gone through for this date as I am very stressed!
Emma Chamberlain

Hi Emma, Thank you for your

Hi Emma,

Thank you for your enquiry.

We have just spoken to someone who called up regarding this and is now all sorted.

Warm regards

Can you pay for this course

Can you pay for this course up front in cash or?
Kind regards

We accept Cash, EFTPOS,

We accept Cash, EFTPOS, Credit Card.

I really enjoyed reading your

I really enjoyed reading your article. I found this as an informative and interesting post, so i think it is very useful and knowledgeable. I would like to thank you for the effort you have made in writing this article.

edupdf.org

I want to book the test for

I want to book the test for today but i havent got any identification with me. Do you need to take identification to the class?

Hi Davie, No Identification

Hi Davie,

No Identification is required.

Warm regards,

hi, I did my RSA with your

hi,

I did my RSA with your company on the last week and never received the certificate in the mail or they sent to my house.

Thanks

I've got the same problem, I

I've got the same problem, I have not received my certificate yet and I completed the course 2 weeks ago.

Hi, Please contact 1300 659

Hi,

Please contact 1300 659 557 and we can follow this up for you.

All RSA's are posted out to addresses that Participants have provided us on the day (upon successful completion). Please ensure the address is correct.

Hi there I have not received

Hi there
I have not received my certificate yet and I completed the course 2 weeks ago.
I need it ASAP Can you please help me?
My name is ROBERTA IUDICA
My address is 18/300 king street, Melbourne 3000.
My phone number 0422 051 816
Thank you

Hi Roberta, As per our phone

Hi Roberta,

As per our phone discussion this morning,

Your certificate is ready at Reception.

Warm regards,

Hi there I have not received

Hi there
I have not received my certificate yet and I completed the course 2 weeks ago.
I need it ASAP Can you please help me?
My name is ROBERTA IUDICA
My address is 18/300 king street, Melbourne 3000.
My phone number 0422 051 816
Thank you

Hi Roberta, As per our phone

Hi Roberta,

As per our phone discussion this morning,

Your certificate is ready at Reception.

Warm regards,

Hi, I Have lost my

Hi,
I Have lost my certificate fir completing my RSA. Is it possible to get a new certificate without re-doing the course?
Thanks

Hi there I completed my RSA

Hi there
I completed my RSA with your company on November 16th 2012 and never received the certificate in the mail. Only the receipt.

I've called up several times for it to be sent out but when I speak to the person on the phone they continue to say they'll do ASAP and it never occurs.

Can you please send it out again for me.

Kind regards

Dom

Hi Dom, Thank you for your

Hi Dom,

Thank you for your email.

Can you please email me your contact number at [email protected] and I would explain that to you over the phone?

Warm regards,
Fion

I booked a RSA course, but

I booked a RSA course, but unfortunately I won't make it. How do I go about rescheduling?

Hi, Thank you for your

Hi,

Thank you for your inquiry.

Please give us a call on 1300 659 557 about rescheduling.

Warm regards,

Hi, I am planning on moving

Hi,

I am planning on moving to Australia this year, I am a New Zealand citizen I was wondering if I am eligible to attend this course? If not, what could I do to meet conditions?

Thanks

Hi there, Thank you for your

Hi there,

Thank you for your inquiry.

Yes, you can attend this course. There are no eligible criteria for short courses.

Warm regards,

Hi, I would like book 17 Jan

Hi,
I would like book 17 Jan and 18 Jan courses.If it can book and pay together? I have try many times but it cannot combine together in shopping cart. Is something wrong I did?

Thank you for your time

To whom it may concern, I did

To whom it may concern,
I did my RSA course on the Monday 16th of December at Schon Cafe in North Melbourne. I haven't yet recieved my certificate in the mail or even a notification if I had failed. I know I gave them the correct address details and everything and they said it should arrive in 3 business days, however it has been 7 days now. Not sure what to do, do I should keep on waiting or?
Kind Regards
Tamara

Hi Tamara, Thank you for your

Hi Tamara,

Thank you for your inquiry.

I have passed the message onto Schon Cafe manager. He will get in touch with you soon.

Merry Christmas!

Warm regards,

Hi, can change the RSA test

Hi, can change the RSA test paper to other Language?

if im booking for myself and

if im booking for myself and a friend, do i click "additional participants" and add them or do i book them separately? thanks

hi i want to know if i can do

hi
i want to know if i can do RSA and Food safety handler-1, in one day and any discount for paying at once for both the certificate courses
thanks
brijesh

HI Brijesh, Thank you for

HI Brijesh,

Thank you for your inquiry.

Yes, you can do RSA and Food Safety Handler Level 1 on the same day.Unfortunately, we don't offer discounts for short courses.

Please see the following dates to do RSA and FSH in one day:

Monday: RSA 9:00am to 1:00pm

FSH 1:30pm to 5:30pm

Wednesday: FSH 9:30am to 1:30pm

RSA 4:00pm to 8:00pm

Saturday: FSH 9:30am-1:30pm

RSA: 2:00pm -6:00pm

Warm regards,

Hi I completed RSA course

Hi
I completed RSA course 28/10/13
can u tell me which one post office that i can change RSA card
or can u give me website
thx...

Hi I completed RSA course

Hi I completed RSA course 1/05/12, do I have to refresh every year or after 3 year , any suggestion would be appreciated thanks.

Hi, I would like to know what

Hi,
I would like to know what the minimum age for this course is. Thanks.

Hi, There is no age limit for

Hi,

There is no age limit for this course.

Warm regards,

So under 18s are able to

So under 18s are able to complete this course?

I was wondering if there were

I was wondering if there were any online components that are required to be completed before attending the course?

Also, do we need to bring proof of identification with us on the day of the course?

Thank you

Please advise if there are

Please advise if there are there any discounts for current hospitality students of HTA to do this course (or any of the other short courses)?

Hi Liz, You can do RSA, Apply

Hi Liz,

You can do RSA, Apply First Aid Level 2, FSH, RSG, Barista Coffee Level 1 and Professional Waiter for free if you are a current HTA student.

Warm regards,

Hello, I would like to know

Hello,

I would like to know if I'm outside of Australia, can I do the course online? I need the certificate before I get there. It's for my internship

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Trainer Profile

Andrew has 25 years of experience in hotels, pubs and clubs across Australia and is a brilliant trainer. He holds a TAE40110 Training & Assessment qualification and working with children certifica...
Raelene has had the joy of running every aspect of her successful 7 days a week fully licensed café that could seat 100 people, for 9yrs. Instructing staff, perfecting her cooking skills and learning...
Tracey’s role at HTA is to deliver short courses, certificate & diploma courses and onsites in both cookery & food & beverage. Tracey’s has enjoyed a hospitality career span ov...
Jonathan holds a TAE40110 Training & Assessment qualification and working with children certificate. He has over 5 years of Hospitality Management experience both in Australia and his native count...
John is a career chef who holds a TAA40104 Training & Assessment qualification and has over 16 years experience within the hospitality and catering industry. John's back round spands mostly in...
Mirco has enjoyed a hospitality career span over three decades. European trained, he has worked in international hotels and resorts both in Europe and Australia. He has held various positions in Food...
Judith Barnes holds a TAE Cert IV, First Aid level III, Asthma and Anaphylaxis, and Customer Contact Level III. Jude has over 25 years of experience training in both hospitality and first aid.

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