Responsible Service of Alcohol (RSA)

RSA Melbourne
RSA Course
RSA Course Melbourne

Upcoming Courses in 2016

Book Online Now!

Course Date/Time Address Price
RSA - Melbourne Wednesday, 10 February
9:00am - 1:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00
RSA - Melbourne Wednesday, 10 February
2:00pm - 6:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00
RSA - Melbourne Wednesday, 10 February
5:00pm - 9:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00
RSA - Melbourne Thursday, 11 February
9:00am - 1:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00
RSA - Melbourne Thursday, 11 February
2:00pm - 6:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$40.00

Responsible Service of Alcohol (RSA) Course Outline

RSA Melbourne

RSA course Melbourne costs $40.00 and includes VCGLR certificate. This certificate is required to gaining industry standard employment. Indeed it is the growing requirement of the workforce that better RSA course trained applicants apply for Melbourne waiter, bar and hospitality jobs. 

Fast Facts

  • This course must be 4 hours in duration, including assessment, as specified by the VCGLR;
  • The maximum number of participants per class is 25;
  • The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol;
  • The RSA test is closed book.

Liquor Licensing Victoria

Hospitality Training Australia is accredited by the Director of Victorian Commission for Gambling and Liquor Regulations (VCGLR), to deliver the Responsible Serving of Alcohol workshops.

In accordance with VCGLR policy Hospitality Training Australia is required to post the succesfully completed RSA certificates, providing the participant achieves a result of 70 per cent or above.

Hospitality Training Australia is unable to pre print or issue certificates on the spot.

Certificates will be mailed to each successful participant within 2 business days of the attended course.

RSA Course Certificate

Each competent participant will receive a VCGLR accredited certificate in Responsible Service of Alcohol.

Book Online

To book the RSA Melbourne course you can:

Methods of Payment

Accepted methods of payment include Visa, Mastercard, American Express, Bankcard, Cheque, Cash and EFT-POS.

Registration can only be confirmed when full payment is received. No refunds are available within 7 days of the workshop. A substitute participant is welcome to attend if you cannot.

Hospitality Training Australia reserves the right to alter the program without notice.

 

Comments

Hello, I am working at a

Hello,
I am working at a restaurant and need my RSA certificate, but I have viewed the previous comments and its said that you must be 18+ to get this certificate.
However I don't turn 18 until July, but as my restaurant is a family owned, they need me to be able to serve alcohol to patrons.
What do I do?

Regards,
very stressed waitress

Hi, If I've (or anyone for

Hi,
If I've (or anyone for that matter) previously completed this course, how should I go about renewing it?
Regards.

Hi there Roy! Thank you for

Hi there Roy!

Thank you for your enquiry.

Please contact the Victorian Commission for Gambling and Liquor Regulation on 1300 182 457 or http://www.vcglr.vic.gov.au for RSA refreshers.

Warm regards,

What is the minimum age

What is the minimum age requirement to complete the RSA course, I'm turning 18 in two months and want to complete it ASAP

Kindest regards
Hugh

Hi there Hugh! Thank you for

Hi there Hugh!

Thank you for your enquiry,

You are still more than welcome to participate in this course. You need to be 18 plus in order to serve, handle, sell alcohol.

Please note, RSAs are valid for 3 years and you will need to refresh online through the Victorian Commission for Gambling and Liquor Regulation BEFORE the 3 year mark.

For further information, please feel free to visit their website: http://www.vcglr.vic.gov.au or contact 1300 182 457

Warm regards,

Hi there, How do you if you

Hi there,

How do you if you passed the RSA test? I did the test on Sunday and haven't received any notice yet.

Best regards

Dear Friend, If you ring us

Dear Friend,

If you ring us we can give you the answer. Certificates are available 24 hours after completion of the test for either pick up or posting out.

Best Wishes,
Hospitality Training Australia

Hi, I have just tried to book

Hi,

I have just tried to book and pay for your RSA course this Friday 22nd at 9am. But the page froze and I am unsure wether it has taken my payment or not. Please could you confirm if it has?

Regards,
Sam

Dear Sam, Please ring us on

Dear Sam,

Please ring us on 1300659557 and we can confirm for you.

Best wishes,and good luck with the course.

Hospitality Training Australia

Hi Peter, Thanks for getting

Hi Peter,

Thanks for getting back to me, I actually managed to sort it out after I messaged you.

Thanks,
Sam

Hi, Last 2 year I did my RSA

Hi,
Last 2 year I did my RSA course with HTA and now I want to change my name in the certificate. So what I need to do now??

Hi Rachelam, In order to

Hi Rachelam,

In order to change your details you will need to contact the VCGLR on 1300 182 457.

Thank you for your submission.

Hospitality Training Australia

Hi I was wondering if there's

Hi
I was wondering if there's still available place on 13th january 2016 at 9am-1pm?

Hi. I did my RSA on 7th

Hi.
I did my RSA on 7th October and never received the certificate.
I need the certificate.

Thank u

Hi Kim, The certificate was

Hi Kim,

The certificate was posted to you on 8th October. Can you please ring us on 130659557 to confirm your address and we will reissue the certificate.

Cheers,

Hospitality Training Australia

Hi, Is RSA Melbourne

Hi,
Is RSA Melbourne available for 100% online course?

Hi Chetra, We only offer a

Hi Chetra,

We only offer a face to face, 4 hour training session.

Best wishes,

Hospitality Training Australia

Hi Chetra, We only offer a

Hi Chetra,

We only offer a face to face, 4 hour training session.

Best wishes,

Hospitality Training Australia

Hi, Is this the RSA and RGS

Hi,

Is this the RSA and RGS course and food handling government funded?
thank you

regards

Hello I am planning to do the

Hello

I am planning to do the RSA course which will be held on 8th December in Melbourne Training Center. Can you please tell me do I need to do my payment ($40) before the class through online or can I do it on the same day by paying cash?

And I just want to know are you able to issue the certificate on the same day? What if I could not pass the exam, do I need to book for an other booking for a course?

Your kind attention in this regard is highly appreciated.

Thank you

Hi, i want to do a RSA

Hi,

i want to do a RSA course, i speak and unterstand basic english. Can i use my Translation App during the course and for the final test?

warm regards

Hi to whom this may

Hi to whom this may concern,

Would registration for an rsa course be done on the day?

If yes, is the course fee payable by cash onsite?

Regards

Hi there! Thank you for your

Hi there!

Thank you for your enquiry!

You will need to make a booking online BEFORE the day you wish to do the course.

Payment can be made on the day.

Warm regards

Hey i did this course on the

Hey i did this course on the 22nd and still havent got anything back yet. Thanks

Hi Danh! Thank you for your

Hi Danh!

Thank you for your enquiry!

Please contact our office on 1300 659 557 and we will be able to follow this up for you.

Warm regards,

i noticed that the exam is

i noticed that the exam is closed book, I have a disability.. memory problems and will not be able to remember well without an opened book exam...would I be able to sit the exam opened book?

i noticed that the exam is

i noticed that the exam is closed book, I have a disability.. memory problems and will not be able to remember well without an opened book exam...would I be able to sit the exam opened book?

I really enjoyed reading your

I really enjoyed reading your article. I found this as an informative and interesting post, so i think it is very useful and knowledgeable. I would like to thank you for the effort you have made in writing this article.

edupdf.org

Im just wondering what is

Im just wondering what is LFS..if any could help that woukd be great

Im just wondering what is

Im just wondering what is LFS..if any could help that woukd be great

Hi, can you do the course if

Hi, can you do the course if you are not an Australian citizen?

Hi, I did the RSA course and

Hi,
I did the RSA course and my name was spelt wrong. I was wondering if its possible get another certificate with my name spelt right...
It is TSUJII, but they wrote TSUJIL...

Hello, I am just wondering

Hello,

I am just wondering if this course is nationally recognised. I plan to move to NSW in a months time and do not want to do a course only recognised in Victoria.

Thanks

what is the mark to past ur

what is the mark to past ur RSA

I have received the

I have received the certificate yet. I studied on Saturday 22nd August Please recheck for me.
Thanks

*****Edit I have NOT

*****Edit I have NOT received the certificate yet. I studied on Saturday 22nd August Please recheck for me.
Thanks

I got RSA of NSW in this year

I got RSA of NSW in this year but I'm gonna go to Merboulne soon so do I have to take RSA of VIC again or can I use NSW RSA in Merboulne as well?

Hi my RSA expired 2 days ago

Hi my RSA expired 2 days ago & I stupidly didn't check the date properly thinking I had another week until it exipired, so can I still do refresher online or do I have to resit again ?? I did mine in melbourne. Cheers

Your RSA does not expire,

Your RSA does not expire, however it is advisable to do the online refresher every so often as changes happen

Hi Just want to know if i can

Hi
Just want to know if i can do RSA and RSG certificates at the same time

Good Afternoon Cher, You can

Good Afternoon Cher,

You can complete the RSA and RSG course on the same day
We run both courses every Friday
RSA is from 9.30-1.30pm and the RSG is from 2.00-6.00pm

Kind Regards,

Did my RSA course last week.

Did my RSA course last week. Everything was top notch and our instructor was fantastic. Couldn't be happier. Thank you.

Hello If I did my RSA last

Hello If I did my RSA last year in WA but its a nationally recognised RSA do I need to do a Vic RSA or just a Vic refresher?
Thanks very much,
Violet.

Good Afternoon Violet, Please

Good Afternoon Violet,

Please contact the Victorian Commission for Gambling and Liquor Regulations on 1800 182 457

Warms Regards,

Hi, I was wondering if you

Hi, I was wondering if you have to be over the age of 18 to take the course? I am 17 and looking to do the course.
thanks (:

Good Afternoon, You can do

Good Afternoon,

You can do the Responsible Service of Alcohol course at 17. You need to be 18 years of age to serve alcohol

Kind Regards,

I completed my RSA in 2011

I completed my RSA in 2011 but it expired Dec 2013. When I tried to renew online prior to expiry date I was unable to as my 'cert number' was not recognised. Is it possible to still refresh online or do I have to redo the course??

Good Afternoon Samm, Please

Good Afternoon Samm,

Please contact the Victorian Commission for Gambling and Liquor Regulation on 1800 182 457 regarding your enquiry

I am trying to refresh my RSA

I am trying to refresh my RSA course which I did with you guys on the 10th of May 2012, however the website refuses to accept my certificate number. Is the number that begins with the RSA****...Could you please let me know how to refresh my certificate

Good Afternoon Elaine, Your

Good Afternoon Elaine,

Your certificate number is hop0124580

You will need to go to http://www.vcglr.vic.gov.au/ to refresh your course online

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Trainer Profile

Raelene has had the joy of running every aspect of her successful 7 days a week fully licensed café that could seat 100 people, for 9yrs. Instructing staff, perfecting her cooking skills and learning...
Tracey’s role at HTA is to deliver short courses, certificate & diploma courses and onsites in both cookery & food & beverage. Tracey’s has enjoyed a hospitality career span ov...
Jonathan holds a TAE40110 Training & Assessment qualification and working with children certificate. He has over 5 years of Hospitality Management experience both in Australia and his native count...
Mirco has enjoyed a hospitality career span over three decades. European trained, he has worked in international hotels and resorts both in Europe and Australia. He has held various positions in Food...

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