RSA Melbourne: Responsible Service of Alcohol

RSA Melbourne
RSA Course
RSA Course Melbourne

Upcoming Courses in 2014

Book Online Now!

Course Date/Time Address Price
RSA - Melbourne Saturday, 29 November
9:00am - 1:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$35.00
RSA - Melbourne Saturday, 29 November
2:00pm - 6:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$35.00
RSA - Melbourne Monday, 1 December
9:00am - 1:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$35.00
RSA - Melbourne Monday, 1 December
3:00pm - 7:00pm
112 Peel Street
North Melbourne, VIC 3000
$35.00
RSA - Melbourne Monday, 1 December
4:00pm - 8:00pm
Level 6 250 Collins Street
Melbourne, VIC 3000
$35.00

Responsible Service of Alcohol (RSA) Course Outline

RSA Melbourne

RSA course Melbourne costs $35.00 and includes VCGLR certificate. This certificate is required to gaining industry standard employment. Indeed it is the growing requirement of the workforce that better RSA course trained applicants apply for Melbourne waiter, bar and hospitality jobs. Cam Istiaque, Training Manager of RSA Melbourne was recently quoted in the Melbourne Herald Sun on the growing training implications of hospitality jobs, namely Responsible Service of Alcohol employment, RSA courses Melbourne.

Fast Facts

  • This course must be 4 hours in duration, including assessment, as specified by the VCGLR;
  • The maximum number of participants per class is 25;
  • The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol;
  • The RSA test is closed book.

Liquor Licensing Victoria

Hospitality Training Australia is accredited by the Director of Victorian Commission for Gambling and Liquor Regulations (VCGLR), to deliver the Responsible Serving of Alcohol workshops.

In accordance with VCGLR policy Hospitality Training Australia is required to post the succesfully completed RSA certificates, providing the participant achieves a result of 70 per cent or above.

Hospitality Training Australia is unable to pre print or issue certificates on the spot.

Certificates will be mailed to each successful participant within 2 business days of the attended course.

RSA Course Certificate

Each competent participant will receive a VCGLR accredited certificate in Responsible Service of Alcohol.

Book Online

To book the RSA Melbourne course you can:

Methods of Payment

Accepted methods of payment include Visa, Mastercard, American Express, Bankcard, Cheque, Cash and EFT-POS.

Registration can only be confirmed when full payment is received. No refunds are available within 7 days of the workshop. A substitute participant is welcome to attend if you cannot.

Hospitality Training Australia reserves the right to alter the program without notice.

 

Comments

I did my RSA and RCG on the

I did my RSA and RCG on the 11th and 12th of December 2013, is it possible to get a reprint?

Hi Kelsey, Thank you for your

Hi Kelsey,

Thank you for your enquiry.

May we please confirm where you did your courses? (Collins Street or North Melbourne)?

For RSA reprints, please contact the Victorian Commission for Gambling and Liquor Regulations (VGCLR) on 1300 182 457

Warm regards,

I did my course in Griffith,

I did my course in Griffith, NSW, 2680.

Thank you, I will let a team

Thank you,

I will let a team member in Sydney know.

Alternatively, please feel free to contact them on 02 9281 4111

Warm regards,

sorry, I meant to say a

sorry, I meant to say a reprint of my certificates

Hi I was just wondering what

Hi
I was just wondering what is the minimum age for entry for this course?
Thank you

Hi there, Thank you for your

Hi there,

Thank you for your enquiry.

No minimum age as such as this is a theory based course.

Warm regards,

hi I'm wondering if this RSA

hi I'm wondering if this RSA certification will be valid national wide? ie, if I got this at Melbourne, will it be valid in Sydney? thx

Hi There, Thank you for your

Hi There,

Thank you for your enquiry.

Please contact the Victorian Commission for Gambling and Liquor Regulations (VCGLR) on 1300 182 457 and they can confirm for you whether this is required or not.

Warm regards

Hello, I will be in Brisbane

Hello,

I will be in Brisbane my first week in Australia, then I will be moving to Melbourne. If I take the RSA course and test in Brisbane, will the certification work in Melbourne?

Thanks

Hi, I joined the RSA course

Hi, I joined the RSA course on Nov. 8th(afternoon),
my name is Chin-Yu Yeh,
I forgot to notice my room number on my address,
the correct post address is:

room 9, 128 Franklin Street, Melbourne, VIC(3000)

could you please check with post office where the certificate of RSA letter, and how can I get the letter?

please let me know if any news you have.

Thank you!

Best Regards,
Chin-Yu Yeh(Vincent)

How long does it take to

How long does it take to receive RSA certificate in general??

I can see many comments here that the certificate has not been received yet even a couple weeks after taking the test.

I just took a RSA test yesterday, 8/11/2014, but I need it immediately to apply jobs.

Appreciate for your prompt reply.

Hi there, As per our website,

Hi there,

As per our website, upon successful completion, RSA certificates are posted out to participants within 2 business days.

Certificates have been processed for 08/11/2014 this morning and will be posted out this afternoon.

Warm regards

I will like to work with you

I will like to work with you guys because I think my experience that I have will bring in more Cousteau in your industry. Thanks for your understanding.

Hey I've booked for lessons

Hey I've booked for lessons but Ihave to cancel it but I dont know how. Could you please help me?

Hi, I've just booked the

Hi,

I've just booked the course online. But I found that I booked it for the wrong day.
I would like to know if i can change the day or not?
thanks.

I am unable to book the RSA

I am unable to book the RSA course on 2/10/2014.
Please do let me know, as I am looking forward to attend it.

Good morning Tanmay, Thank

Good morning Tanmay,

Thank you for your inquiry.

We are fully booked for tonight's session.

Please feel free to keep an eye out on our websites for times and dates and to make a booking online.

Warm regards

Hello If i do not want my

Hello
If i do not want my certificate to be sent to my postal address, am I able to come and collect it ?

Hi there I'm currently in

Hi there

I'm currently in Perth moving to Melbourne and before i sit my RSA is there any sights you recommend where i can prep my self as the laws are different or do you go through this in the test? i did my current test on line so its slightly different to Perth.

Hi Simone, Thank you for your

Hi Simone,

Thank you for your enquiry.

All info will be covered during our 4 hour short course before the assessment. However, you are more than welcome to have a look at the Victorian Commission for Gambling and Liquor Regulation webpage for more information.

Warm regards

just wondering how old you

just wondering how old you have to be to get your RSA? and if im under 18 will i still be able use it once i have it?
thanks

Hi there. Thank you for your

Hi there.

Thank you for your inquiry.

As the RSA is theory based - you do not need to be 18 to sit this course. However you do need to be 18 to serve alcohol.

Warm regards,

Hi, I've made a booking for

Hi,
I've made a booking for Monday morning at 9am, but can no longer make that time.
How can I re-book for another time?

Hi Jarryd, Thank you for your

Hi Jarryd,

Thank you for your enquiry.

Please feel free to visit our website: http://www.hosptrain.vic.edu.au for times and dates that suit you best and to reschedule for another session.

Warm regards

Today was such a good

Today was such a good experience for the RSA course from the 9am session!
I highly recommend it for others thinking of doing this course!
Andrew taught me a lot!
Hope to study through your organisation again!
Thankyou very much!
Emma

Hello, I applied for the

Hello,
I applied for the course today for the RSA on the 2nd of August from 9-1.
I haven't received a receipt saying that this has gone through.
I'm not sure what to do either, if it has gone through would you be able to send me a receipt or an confirmation notifying me my application has gone through for this date as I am very stressed!
Emma Chamberlain

Hi Emma, Thank you for your

Hi Emma,

Thank you for your enquiry.

We have just spoken to someone who called up regarding this and is now all sorted.

Warm regards

Hello, I applied for the

Hello,
I applied for the course today for the RSA on the 2nd of August from 9-1.
I haven't received a receipt saying that this has gone through.
I'm not sure what to do either, if it has gone through would you be able to send me a receipt or an confirmation notifying me my application has gone through for this date as I am very stressed!
Emma Chamberlain

Hi Emma, Thank you for your

Hi Emma,

Thank you for your enquiry.

We have just spoken to someone who called up regarding this and is now all sorted.

Warm regards

Can you pay for this course

Can you pay for this course up front in cash or?
Kind regards

We accept Cash, EFTPOS,

We accept Cash, EFTPOS, Credit Card.

I really enjoyed reading your

I really enjoyed reading your article. I found this as an informative and interesting post, so i think it is very useful and knowledgeable. I would like to thank you for the effort you have made in writing this article.

edupdf.org

I want to book the test for

I want to book the test for today but i havent got any identification with me. Do you need to take identification to the class?

Hi Davie, No Identification

Hi Davie,

No Identification is required.

Warm regards,

hi, I did my RSA with your

hi,

I did my RSA with your company on the last week and never received the certificate in the mail or they sent to my house.

Thanks

I've got the same problem, I

I've got the same problem, I have not received my certificate yet and I completed the course 2 weeks ago.

Hi, Please contact 1300 659

Hi,

Please contact 1300 659 557 and we can follow this up for you.

All RSA's are posted out to addresses that Participants have provided us on the day (upon successful completion). Please ensure the address is correct.

Hi there I have not received

Hi there
I have not received my certificate yet and I completed the course 2 weeks ago.
I need it ASAP Can you please help me?
My name is ROBERTA IUDICA
My address is 18/300 king street, Melbourne 3000.
My phone number 0422 051 816
Thank you

Hi Roberta, As per our phone

Hi Roberta,

As per our phone discussion this morning,

Your certificate is ready at Reception.

Warm regards,

Hi there I have not received

Hi there
I have not received my certificate yet and I completed the course 2 weeks ago.
I need it ASAP Can you please help me?
My name is ROBERTA IUDICA
My address is 18/300 king street, Melbourne 3000.
My phone number 0422 051 816
Thank you

Hi Roberta, As per our phone

Hi Roberta,

As per our phone discussion this morning,

Your certificate is ready at Reception.

Warm regards,

Hi, I Have lost my

Hi,
I Have lost my certificate fir completing my RSA. Is it possible to get a new certificate without re-doing the course?
Thanks

Hi there I completed my RSA

Hi there
I completed my RSA with your company on November 16th 2012 and never received the certificate in the mail. Only the receipt.

I've called up several times for it to be sent out but when I speak to the person on the phone they continue to say they'll do ASAP and it never occurs.

Can you please send it out again for me.

Kind regards

Dom

Hi Dom, Thank you for your

Hi Dom,

Thank you for your email.

Can you please email me your contact number at [email protected] and I would explain that to you over the phone?

Warm regards,
Fion

I booked a RSA course, but

I booked a RSA course, but unfortunately I won't make it. How do I go about rescheduling?

Hi, Thank you for your

Hi,

Thank you for your inquiry.

Please give us a call on 1300 659 557 about rescheduling.

Warm regards,

Hi, I am planning on moving

Hi,

I am planning on moving to Australia this year, I am a New Zealand citizen I was wondering if I am eligible to attend this course? If not, what could I do to meet conditions?

Thanks

Hi there, Thank you for your

Hi there,

Thank you for your inquiry.

Yes, you can attend this course. There are no eligible criteria for short courses.

Warm regards,

Hi, I would like book 17 Jan

Hi,
I would like book 17 Jan and 18 Jan courses.If it can book and pay together? I have try many times but it cannot combine together in shopping cart. Is something wrong I did?

Thank you for your time

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