Responsible Service of Alcohol (RSA)

RSA Melbourne
RSA Course
RSA Course Melbourne

Responsible Service of Alcohol (RSA) Course Outline

RSA Melbourne

RSA course Melbourne costs $40.00 and includes VCGLR certificate. This certificate is required to gaining industry standard employment. Indeed it is the growing requirement of the workforce that better RSA course trained applicants apply for Melbourne waiter, bar and hospitality jobs. 

Fast Facts

  • This course must be 4 hours in duration, including assessment, as specified by the VCGLR;
  • The maximum number of participants per class is 25;
  • The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol;
  • The RSA test is closed book.

Liquor Licensing Victoria

Hospitality Training Australia is accredited by the Director of Victorian Commission for Gambling and Liquor Regulations (VCGLR), to deliver the Responsible Serving of Alcohol workshops.

In accordance with VCGLR policy Hospitality Training Australia is required to post the succesfully completed RSA certificates, providing the participant achieves a result of 70 per cent or above.

Hospitality Training Australia is unable to pre print or issue certificates on the spot.

Certificates will be mailed to each successful participant within 2 business days of the attended course.

RSA Course Certificate

Each competent participant will receive a VCGLR accredited certificate in Responsible Service of Alcohol.

Book Online

To book the RSA Melbourne course you can:

Methods of Payment

Accepted methods of payment include Visa, Mastercard, American Express, Bankcard, Cheque, Cash and EFT-POS.

Registration can only be confirmed when full payment is received. No refunds are available within 7 days of the workshop. A substitute participant is welcome to attend if you cannot.

Hospitality Training Australia reserves the right to alter the program without notice.

 

Comments

Hi, I've misplaced my

Hi, I've misplaced my original copy of my RSA, I was wondering if you are able to replace them?
thanks

Hello, I was wondering if

Hello,

I was wondering if you help answer some questions for me in regards to who can do the Rsa.

As an international do you already need to have a working visa before you do the Rsa?

Currently on a tourist visa- but awaiting for the working visa and want to get ready before I can apply for work.

Im interested in taken the

Im interested in taken the RSA Course on Tuesday 5 april

Im interested in taken the

Im interested in taken the RSA Course on Tuesday 5 april

Please call me I booked my

Please call me I booked my class on Tuesday I was trying to fix for 2:30 section but by mistake I clicked on 9:30 am I need to fix this please ring me. Thanks

Hi Sheeba, If you would like

Hi Sheeba,

If you would like to ring us on 1300659557, we can change your booking for you to a class where there are spaces available.

We look forward to hearing from you.

Hospitality Training Australia

I can take your place at the

I can take your place at the 9:30 class on Tuesday, if you can't make it!

Hi Anonymous, If you would

Hi Anonymous,

If you would like to ring us on 1300659557 we will see where we can fit you into a class that suits your availability.

Hospitality Training Australia

Hi Anonymous, If you would

Hi Anonymous,

If you would like to ring us on 1300659557 we will see where we can fit you into a class that suits your availability.

Hospitality Training Australia

Please call me I booked my

Please call me I booked my class on Tuesday I was trying to fix for 2:30 section but by mistake I clicked on 9:30 am I need to fix this please ring me. Thanks

Hi, I took the course on the

Hi, I took the course on the 11th of March, and was wondering when my certificate will be recieved? And also, if it is possible to be e-mailed a copy as an uploadable file?

Hi Oliver, Could you please

Hi Oliver,

Could you please ring us on 1300659557 and we will be able to look at what has happened to your certificate.

Many thanks,

Hospitality Training Australia

Hi I took the course a five

Hi I took the course a five years ago. Do I need to come back and do it again at all? Or is there a way to do it online?

Dear BF, An RSA Certificate

Dear BF,

An RSA Certificate has a lifetime of 3 years. As your certificate has now expired you will need to come back and sit the class again.

Please ring our offices on 1300659557 and we will be able to book you in to complete the course again.

Cheers,

Hospitality Training Australia

If I falied the test, do I

If I falied the test, do I have to pay again and take a test again?

If I falied the test, do I

If I falied the test, do I have to pay again and take a test again?

I took a RSA class on 3rd/

I took a RSA class on 3rd/ march
But no post , no e mail
Am i passed or not ?
i have to move another apartment soon

Dear Chorong Kim, Please ring

Dear Chorong Kim,

Please ring our Receptionists on 1300659557 and they will be able to look into this for you.

Best wishes,

Hospitality Training Australia

Hello. I took the class late

Hello.
I took the class late Sunday. 6th March
I haven't got any mail and I want to know whether I passed the RSA or not.
If i passed the exam, when will it be delivered?

Thanks!

Hi There, If you would like

Hi There,

If you would like to ring us on 1300659557 we will be able to let you know if you have passed.

Cheers,

Hospitality Training Australia

Do you need to be 18 to

Do you need to be 18 to complete the course?

Hi, You do not need to be 18

Hi,

You do not need to be 18 to complete this course - however, you will need to be 18 to work with alcohol in a public premises.

Hospitality Training Australia

hi I took the class last

hi I took the class last week.
is any way that i can know am I pass or not?

Hi, Can you please ring us on

Hi,

Can you please ring us on 9639 5551 or send us an email with your details to [email protected] to check?

Thank you

just wondering my last

just wondering my last refresher i done 6 feb 2013 can i still do refresher or do i have to do the whole thing again and if so can i do it online?

Hi Alex, You can do it online

Hi Alex,

You can do it online at VCGLR website: www.vcglr.vic.gov.au

Thank you.

I attended the course last

I attended the course last Saturday and was wondering as to why I have not yet received the certificate...my boss is asking me for it
Thankyou

Hi Janina, All of the

Hi Janina,

All of the certificates have been posted out. Can you please ring us on 1300659557 and speak with our Receptionists and they will organise for another one to be printed for you.

Cheers,
Hospitality Training Australia

Hi Janina, All of the

Hi Janina,

All of the certificates have been posted out. Can you please ring us on 1300659557 and speak with our Receptionists and they will organise for another one to be printed for you.

Cheers,
Hospitality Training Australia

Love it! Very interesting

Love it! Very interesting topics, I hope the incoming comments and suggestion are equally positive. Thank you for sharing this information that is actually helpful.

ufgop.org
ufgop.org

I completely my RSA last week

I completely my RSA last week and I was told my receipt would come in the mail, however on the certificate came. How do I get my receipt?

Hi There, As you have not

Hi There,

As you have not posted your name I can not do anything to help you at this stage.I do apologise for this oversight. If you could call us on 1300659557 and ask to speak with our accounts department, they will be able to organise the receipt for you.

Best wishes,
HTA

Hi There, As you have not

Hi There,

As you have not posted your name I can not do anything to help you at this stage.I do apologise for this oversight. If you could call us on 1300659557 and ask to speak with our accounts department, they will be able to organise the receipt for you.

Best wishes,
HTA

Hi! I'm just wondering if i

Hi!
I'm just wondering if i can change the date of my course? I am booked in for a course on Monday 15th, hoping to change to a day later in the week.
Thanks!

Hi Annie, Of course you can

Hi Annie,

Of course you can change the date of your course - we offer RSA classes seven days a week.Please contact our Reception on 1300569557, and our friendly team will be able to change your booking to a day that you prefer.

Best wishes
Hospitality Training Australia

Hello, I am working at a

Hello,
I am working at a restaurant and need my RSA certificate, but I have viewed the previous comments and its said that you must be 18+ to get this certificate.
However I don't turn 18 until July, but as my restaurant is a family owned, they need me to be able to serve alcohol to patrons.
What do I do?

Regards,
very stressed waitress

Hi, If I've (or anyone for

Hi,
If I've (or anyone for that matter) previously completed this course, how should I go about renewing it?
Regards.

Hi there Roy! Thank you for

Hi there Roy!

Thank you for your enquiry.

Please contact the Victorian Commission for Gambling and Liquor Regulation on 1300 182 457 or http://www.vcglr.vic.gov.au for RSA refreshers.

Warm regards,

What is the minimum age

What is the minimum age requirement to complete the RSA course, I'm turning 18 in two months and want to complete it ASAP

Kindest regards
Hugh

Hi there Hugh! Thank you for

Hi there Hugh!

Thank you for your enquiry,

You are still more than welcome to participate in this course. You need to be 18 plus in order to serve, handle, sell alcohol.

Please note, RSAs are valid for 3 years and you will need to refresh online through the Victorian Commission for Gambling and Liquor Regulation BEFORE the 3 year mark.

For further information, please feel free to visit their website: http://www.vcglr.vic.gov.au or contact 1300 182 457

Warm regards,

Hi there, How do you if you

Hi there,

How do you if you passed the RSA test? I did the test on Sunday and haven't received any notice yet.

Best regards

Dear Friend, If you ring us

Dear Friend,

If you ring us we can give you the answer. Certificates are available 24 hours after completion of the test for either pick up or posting out.

Best Wishes,
Hospitality Training Australia

Hi, I have just tried to book

Hi,

I have just tried to book and pay for your RSA course this Friday 22nd at 9am. But the page froze and I am unsure wether it has taken my payment or not. Please could you confirm if it has?

Regards,
Sam

Dear Sam, Please ring us on

Dear Sam,

Please ring us on 1300659557 and we can confirm for you.

Best wishes,and good luck with the course.

Hospitality Training Australia

Hi Peter, Thanks for getting

Hi Peter,

Thanks for getting back to me, I actually managed to sort it out after I messaged you.

Thanks,
Sam

Hi, Last 2 year I did my RSA

Hi,
Last 2 year I did my RSA course with HTA and now I want to change my name in the certificate. So what I need to do now??

Hi Rachelam, In order to

Hi Rachelam,

In order to change your details you will need to contact the VCGLR on 1300 182 457.

Thank you for your submission.

Hospitality Training Australia

Hi I was wondering if there's

Hi
I was wondering if there's still available place on 13th january 2016 at 9am-1pm?

Hi. I did my RSA on 7th

Hi.
I did my RSA on 7th October and never received the certificate.
I need the certificate.

Thank u

Hi Kim, The certificate was

Hi Kim,

The certificate was posted to you on 8th October. Can you please ring us on 130659557 to confirm your address and we will reissue the certificate.

Cheers,

Hospitality Training Australia

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Trainer Profile

Raelene has had the joy of running every aspect of her successful 7 days a week fully licensed café that could seat 100 people, for 9yrs. Instructing staff, perfecting her cooking skills and learning...
Tracey’s role at HTA is to deliver short courses, certificate & diploma courses and onsites in both cookery & food & beverage. Tracey’s has enjoyed a hospitality career span ov...
Jonathan holds a TAE40110 Training & Assessment qualification and working with children certificate. He has over 5 years of Hospitality Management experience both in Australia and his native count...
Mirco has enjoyed a hospitality career span over three decades. European trained, he has worked in international hotels and resorts both in Europe and Australia. He has held various positions in Food...

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