Apprenticeships & Traineeships
Certificate III in Hospitality Operations (Food & Beverage Traineeship).
Food & Beverage training
A Certificate III in Hospitality Operations (Food & Beverage) is designed to reflect the role of hospitality employees who perform a range of skilled industry operations. Holders of this qualification will be required to demonstrate the ability to make decisions on the job which are appropriate to their position:
- Food & beverage attendant in a 3-5 star hotel
- Bar person in a hotel
- Waiter in a fine dining restaurant
- Waiter in a small cafe
Hospitality Training Australia is accredited to deliver this program in:
- Victoria (Melbourne and all Country)
- New South Wales (Sydney, Wollongong, Newcastle, Western Sydney, Eastern Suburbs, Canterbury – Bankstown)
- Queensland (Brisbane, Ipswich, Gold Coast, Sunshine Coast, Townsville, Cairns)
Units of competence:
- Work with colleagues and customers
- Work in a socially diverse environment
- Follow health, safety and security procedures
- Develop and update hospitality industry knowledge
- Follow workplace hygiene procedures
- Provide responsible service of alcohol
- Clean and tidy bar areas
- Operate a bar
- Provide table service of alcoholic beverages
- Provide food and beverage service
- Process financial transactions
- Implement food safety procedures
- Prepare and serve espresso coffee
- Communicate on the telephone
- Promote products and services to customers
- Deal with conflict situations
- Coach others in job skills
- Prepare and serve non-alcoholic beverages
- Provide a link between kitchen and service areas
- Organise in-house functions
Delivery strategy
Hospitality Training Australia delivers this program flexibly and on the job. A training and assessment session is conducted every three weeks for each participant.
Enrolment includes all learning resources, workbooks and certification.
The program is self paced however it is our aim to complete this program within 36 months for each participant.
Fees and charges
For information on course costs please refer to our fees and charges policy
For more information
- Telephone 1300 659 557
- Email us info@hosptrain.edu.au
- Head Office at Level 4, 250 Collins Street Melbourne
- Fagor Training Kitchen, Cathay Lane, North melbourne (next door to the Queen Victorian Market)
- Schon Restaurant, 112 Peel Street, North Melbourne (next door to the Queen Victorian Market)
